Technical Maintenance
Software and hardware maintenance services to ensure the performance and security of your systems. Fast response, failure prevention, and continuous optimization: solutions tailored to every technical need to keep your digital platforms performant, secure, and future-proof.
Get a quoteOur turnkey solutions
Adapted to every budget and industry
Pricing
Discover the pack that matches your ambitions.
Prevention Pack
From 50,000 FCFA
- Security and CMS updates (WordPress, etc.)
- Complete weekly backups
- Website uptime monitoring
- Monthly maintenance report
- Monthly billing
Prices are indicative and may vary depending on project complexity and additional features. Contact us for an accurate quote.
Ready to bring your project to life?
Our team is here to discuss your needs and offer the solution that fits best.
Contact our expertsOur process
From concept to launch, tailored support at every step.
Technical Diagnostic
- Complete hardware inventory audit
- Software vulnerability analysis
- Specific needs assessment
- Personalized intervention plan
Intervention
- Critical updates and patches
- Faulty component replacement
- Configuration optimization
- Automated backups
Follow-up & Prevention
- Continuous 24/7 monitoring
- Monthly activity reports
- Predictive maintenance
- System evolution
Request your quote
Tell us about your technical maintenance project, we'll get back to you quickly.
Frequently asked questions
How fast is your response time?
Guaranteed response times based on your contract:
- Critical emergency: 2h max
- Major outage: 4 business hours
- Standard intervention: 24h
Do you provide tracking of interventions?
Yes, with complete tracking:
- Systematic ticketing
- Full intervention history
- Detailed monthly reports
- Custom dashboard
Do you cover hardware maintenance?
Yes, our hardware coverage includes:
- Preventive and corrective maintenance
- Component replacement
- Manufacturer warranty management
- Configuration optimization
What are your commitments?
Our commitments to you:
- Availability: 99.9% SLA
- Confidentiality: systematic NDA
- Security: certified protocols
- Transparency: detailed reporting
Do you offer training?
Modules tailored to your teams:
- Maintenance best practices
- Common incident management
- Resource optimization
- Operational cybersecurity
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