Community Management
Build an engaged community around your brand with our community management services: moderation, content creation, community animation, and phone-based customer support. Our packages adapt to the size of your community and the number of platforms to manage.
Get a quoteOur turnkey solutions
Adapted to every budget and industry
Pricing
Discover the pack that matches your ambitions.
Essential Pack
From 75,000 FCFA
- Comment monitoring and moderation (1 platform)
- Responses to simple messages
- Basic online reputation monitoring
- Monthly activity report
- Monthly billing
Prices are indicative and may vary depending on project complexity and additional features. Contact us for an accurate quote.
Ready to bring your project to life?
Our team is here to discuss your needs and offer the solution that fits best.
Contact our expertsOur process
From concept to launch, tailored support at every step.
Strategy & Calendar
- Audit of your current presence
- Definition of target personas
- Monthly editorial calendar
- Community engagement plan
Creation & Animation
- Multimedia content production
- Daily publishing across all networks
- Responses to comments and messages
- Organization of contests and giveaways
Support & Call Center
- Handling of requests via messaging
- Phone-based customer service
- Resolution of complaints
- Follow-up on qualified leads
Request your quote
Tell us about your community management project, we'll get back to you quickly.
Frequently asked questions
How do you manage our social media day to day?
Our full approach includes:
- Editorial calendar: 15 to 20 posts per month tailored to local trends
- Moderation: replies to comments and messages within 24 hours
- Content creation: mobile-optimized visuals with copy in French and English
- Hashtag strategy: leveraging Cameroonian trends
- Reporting: monthly analysis of growth and engagement
Which networks do you manage?
We cover all the major platforms:
- Facebook (Pages and Groups)
- Instagram (Feed and Stories)
- WhatsApp Business
- LinkedIn (optional)
How does your call center work?
Service available from 8am to 6pm (extendable to 24/7):
- Agents trained on your industry
- Custom scripts
- Integration with your systems
- Detailed call reporting
How responsive are you?
Guaranteed response times:
- Messages: response in under 2 hours
- Comments: moderation within 4 hours
- Emergencies: immediate handling
Can I track performance?
Yes:
- Custom dashboard
- Weekly and monthly reports
- Key indicators: engagement, reach, conversion
- Sentiment analysis of conversations
Do you offer content creation?
Services included depending on the package chosen:
- Post writing
- Graphic design
- Short-form video production
- Content strategy
You might also like
Paid Advertising Boost
Digital strategies tailored to the African market, with alternative payment options (Mobile Money, cash) to reach every audience — even without a bank account.
From 50,000 FCFA
Performance Analytics
Our team of experts analyzes your marketing and technical performance to identify areas for improvement and maximize your ROI.
From 50,000 FCFA
SEO Audit
A complete SEO audit to transform your online visibility: technical, content, competitive, and local search, with a prioritized action plan.
From 75,000 FCFA
Digital Marketing
View all services
Learn more